Matt was punctual, knowledgeable, polite and definitely took his time to explain the problem we were having with our dryer. He got the repair done quickly and our dryer is running like new. We would highly recommend him and will definitely refer him to our family and friends
Matt is very knowledgeable, prompt and honest. If he thinks it's better to replace than fix it, He will you let you know. Wouldn't consider using anyone else for my appliance repairs!
I would never even consider using anyone else! I manage rental properties all throughout Nashville and always use Arrow for any appliance repairs. Always picks up the phone, always prompt to schedule/always on time, and most importantly fair priced/honest about the work being done! Great company to work with!
Matt was friendly, worked quickly and efficiently. He also came the next morning, and I was going to have to wait a week for another company. I would highly recommend him, and we will use him the next time we have a need.
Keeps appointment times. Quality work. Fair prices. I will definitely use this company again
This young man was very professional and knew a lot about my fridge. He saved us money and I appreciated all that he did. I will recommend him to any family member that is living in this area if they ever need repair work on an appliance.
Would highly recommend Arrow. Matt was very knowledgeable.
Was very honest and knowledgeable about his trade
Arrived when he said he would. Good news was that I didn't need new parts...but the job involved a lot of labor to thaw ice in my fridge. He did a great job & was very informative thru the whole process.
I have used Matt for a variety of issues. He's always been prompt, courteous and fair. I usually just find one person and stick with them if they do good work and Matt is that guy. Strongly recommend him!
Normally I take care of my own appliance repairs, but this time our dryer's heating element decided to go out the day after I broke my ankle. I needed help. Matt responded immediately and agreed that was the issue. He did not have the part on his truck, so he ordered it and the next day was back at my home when he said he would be there and repaired it. About two hours after he left, the drum belt decided to break. I called him right away. He said he noticed it looked a little rough, but thought it would be good for a while and didn't want to look like he was trying to run the bill up, especially since I was in a bad way. The next day he had the belt and replaced it. (no charge) I told him I did not mind paying for it, but he said a happy customer was most important to him. Hopefully I won't find myself in this situation again, but if I need someone to repair an appliance for me in the future, he's the man for me.
I would highly recommend Arrow Appliance. I have used them several times on different appliances in my home. Matt was always easy to reach, prompt, courteous and very knowledgeable. I won't use anyone else.
Matt arrived right on time, fixed the problem and was out in a half hour. He also gave brand recommendations for a replacement refrigerator when the inevitable end of useful life cycle came.
He was prompt, courteous and recommended a new dishwasher since mine was so old. And no, he did not have one to sell! He could have made more money by "fixing" my machine, but he was honest!
Very nice, professional and on time. Would highly recommend this business.
Matt arrived promptly, diagnosed the repair to my ice maker and repairs it with confidence Ann's accuracy. He friendly and courteous and a nice professional guy. I recommend his services.
I had two refrigerators in need of repair and found Arrow Appliance online through "Home Advisor". I called on a Tuesday and they were able to come out the next day. The owner, Matt Kerley, arrived promptly and fixed both fridges in less than two hours. His rates were very reasonable and I feel that he did an excellent job. If you need any major appliance worked on, I highly recommend Arrow Appliance...